TRANSPORT OPERATIONS OFFICER JOB VACANCY

We are a reputable Tour Operating Company seeking an experienced and hardworking Transport Operations Officer to oversee Transport Operations at our Offices in Arusha.

Job Location: Arusha

Duties and Responsibilities

Daily Duties

• Supervising safari bookings and charting, and confirming all assignments.
• Handling all day-to-day operations, including charting the vehicle for the Safari and briefing drivers.
• Supervising the work performance of Driver guides, Mountain Guides, Safari chefs, etc.
• Being familiar with tour routes to facilitate effective communication between Tour Guides and the company’s office.
• Preparing the sales team for pre-safari briefings of the trip.
• Preparing guides for the safari, including selecting guides according to client needs.
• Cross-checking itineraries from the sales team to ensure they’re properly prepared.
• Checking weekly/monthly reports of the vehicles, ensuring that all transport fleet vehicles are utilized properly, maintained, and serviced.
• Communicating and finalizing Trip expenses well in advance.
• Identifying & resolving operational issues and potential problems, including conducting regular performance reviews of drivers and other transportation staff.
• Managing the hiring, training, and supervision of drivers and other transportation staff, ensuring compliance with safety regulations and company policies.
• Ensuring that transportation-related data is accurate and up to date.
• Developing and implementing transportation-related breakdown recovery plans.

General Requirements

• Minimum 2-3 years’ experience in the hospitality industry.
• Diploma or Degree in Tourism.
• Previous experience working with NCAA, TANAPA, and WMA permit system will be highly valued.
• Experience with safari routes and Tanapa gates will be highly valued.
• Experience in the Hospitality industry is preferable.
• Excellent problem-solving skills.
• Good Communication Skills (English speaking).
• Leadership skills, guest-oriented, strong interpersonal skills.
• Team orientation skills.
• Flexibility, dedication, and reliability.
• Good manners and a positive attitude.
• A hospitable and service-oriented attitude.

Package Includes

• Attractive salary package.
• Health insurance for the candidate and their immediate family.
• Lunch and transportation.

How to Apply

If you feel that you meet the criteria for this position, please send your CV, Cover letter, and Professional Certificates to:
[email protected]

Your email subject must read: APPLICATION FOR TRANSPORT OPERATIONS OFFICER.

Emails without the correct subject will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority. Female candidates are highly encouraged to apply.